Refund and Cancellation Policy
At ActionHeal, we strive to provide our customers with the best experience. However, if you are not satisfied with your purchase or require a refund, please review the following policy:
Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order, provided the product has not been dispatched.
- To cancel an order, please contact our support team at support@actionheal.com or call us at +91 83692 51324 - 99215 07940.
- If the order has been dispatched, the cancellation will not be applicable, and you may need to follow our return process.
Refund Policy
- Refunds are applicable only if the product is found defective, damaged, or not as described.
- You must request a refund within 1 To 7 days from the delivery date.
- To initiate a refund, contact our support team with the order details, and we will provide the necessary assistance.
- Refunds will be processed within 1 To 7 days once approved, and the amount will be credited back to the original payment method.
Return Process
- If you receive a defective or damaged product, please contact us within 1 To 5 days of delivery.
- Our team will guide you through the return process, and once the return is accepted, you will be provided with further instructions for returning the product.
Non-Refundable Items
- Certain items may not be eligible for refunds, such as perishable goods, digital products, and personalized items.
- Please refer to the product description for more details on non-refundable items.
If you have any further questions, feel free to contact us at info@actionheal.com.